Which enterprise deployment model allows users to use their personal mobile devices for business?
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Whether your organisation has 10 devices or 10,000, Apple fits easily into your existing infrastructure. Zero-touch deployment allows IT to configure and manage devices remotely, and IT can tailor the setup process to any team. So every Mac, iPad, iPhone and Apple TV is ready to go from the start.
Apple Business Manager is a web-based portal that helps you deploy iPhone, iPad, Mac and Apple TV. And you can easily provide employees with access to Apple services, set up device enrolment, and distribute apps, books and software — all from one place.
Enrol devices to be set up automatically with mobile device management (MDM). Streamline and customise the setup process for employees.
Easily buy apps and books for employees. And distribute customised apps within your organisation.
Create Managed Apple IDs for employees, and assign privileges for additional users on your IT team.
Wi-Fi and Networking. Apple devices have secure wireless network connectivity built in. iOS, iPadOS and macOS all provide the built-in security to access those wireless networks, including industry-standard WPA3-Enterprise and 802.1X. When an Apple device is used on a Cisco network, Fast Lane prioritises the most critical business apps so that employees have uninterrupted access. And enhanced roaming capabilities ensure that iPhone and iPad remain connected as they travel across access points.
VPN. Easily configure Apple devices for secure access to your corporate network through built-in VPN support. Out of the box, iOS, iPadOS and macOS support the industry-standard networks IKEv2, Cisco IPsec and L2TP over IPsec. Apple devices also support VPN on demand, always-on VPN and per-app VPN to facilitate connections on a much more granular basis, for managed apps or specific domains. Whatever method your business chooses, data in transit is protected.
Email. iPhone, iPad and Mac work with Microsoft Exchange, Office 365 and other popular email services, like G Suite, for instant access to push email, calendars, contacts and tasks over an encrypted SSL connection. And Exchange support is built into the Mail, Calendar, Contacts and Reminders apps on iPhone and iPad — making it intuitive for employees to perform common tasks such as accepting meeting invitations and finding contacts in the Global Address List.
File Providers. The Files app in iOS and iPadOS and the Finder in macOS let employees instantly access their third-party cloud services — like Box, Dropbox, OneDrive, Adobe Creative Cloud and Google Drive — so they have all of their files on all of their devices. The Files app and the Finder also have built-in support for file sharing with SMB and WebDAV, ensuring that employees can access corporate file servers seamlessly on all their Apple devices.
Directory Services. Apple devices can access directory services for managing identity and other user data, including Active Directory, LDAP and Open Directory. Some MDM vendors provide tools to integrate their management solutions with Active Directory and LDAP directories — straight out of the box. And for organisations using on-premises Active Directory, a first-party Kerberos extension provides password management and Kerberos ticket management for signing in to internal apps and websites.
Identity Providers. The latest versions of iOS, iPadOS and macOS support a new single sign-on (SSO) extension framework, allowing users to sign in to a corporate application once without being asked again for other apps or websites. This feature enables advanced multi-factor authentication, supported by participating identity providers, whenever users sign in to a corporate resource. IT teams can also now configure authentication from cloud identity providers during initial enrolment and device setup.
Apple makes it easy to choose the right deployment option to meet the needs of your organisation. Protect company information while maintaining privacy for employees who bring their own devices to work with User Enrolment. Or maintain a higher level of control on organisation-owned devices with supervision and Device Enrolment.
User Enrolment allows employees to protect their privacy while IT keeps corporate data safe. Behind the scenes, a separate volume keeps everyone’s managed data cryptographically separated, including a separate account in iCloud Drive.
IT can manage a subset of configurations and policies, while restricting certain management tasks such as remotely wiping the entire device or collecting personal information.
Employees bringing their own devices to work can also bring their existing Apple ID alongside a Managed Apple ID for corporate data. All data is kept separate and private.
MDM functions are limited on personal devices.
Configure accounts Configure per-app VPN Install and configure apps Require a passcode Enforce certain restrictions Access an inventory of work apps Remove work data only
Access personal information Access an inventory of personal apps Remove any personal data Collect any logs on the device Take over personal apps Require a complex passcode Remotely wipe the entire device Access the device’s location
IT can automatically provision devices into MDM during setup — straight out of the box. IT can also customise the onboarding experience to streamline the process for employees.
By using supervision, IT can access controls unavailable for other deployment models. That includes additional security configurations, nonremovable MDM and software update management.
IT can provide devices to employees for their daily use, share devices among employees for common tasks, or configure devices for a specific purpose locked into a single app.
IT has more control when Apple devices are supervised.
Configure accounts Configure global proxies Install, configure and remove apps Require a complex passcode Enforce all restrictions Access an inventory of all apps Remotely erase the entire device
Manage software updates Remove system apps Modify the wallpaper Lock to a single app Bypass Activation Lock Force Wi-Fi on Place device in Lost Mode Prevent app removal
Shared iPad allows multiple users to share devices without sharing information. When employees sign in with a company-provided Managed Apple ID, iPad loads their data, apps and settings. So employees can pick up any device and get started.
Users have access to their own files and folders through the Files app and Mail account configured with MDM, along with app settings and data.
Temporary Session enables any user to access iPad and automatically removes all data when the user signs out. The SSO extension can be used with Temporary Session to provide easy access to apps and websites. And IT can set a logout time to ensure data is removed.
Apple devices have a built-in, secure management framework, enabling IT to configure settings, manage devices and set up security features remotely over the air. IT can easily create profiles to ensure that employees have everything they need to be secure and productive. Apple devices enable IT to manage with a light touch, without having to lock down features or disable functionality, and still keep company data protected.
With the secure management framework in iOS, iPadOS, macOS and tvOS, IT can configure and update settings, deploy applications, monitor compliance, query devices and remotely wipe corporate data. The framework supports organisation‑owned and employee‑owned devices.
Whether your business uses a cloud-based or on-premises server, MDM solutions are available from a wide range of vendors with a variety of features and pricing for ultimate flexibility. And each solution uses the Apple management framework in iOS, iPadOS, macOS and tvOS to manage features and settings for each platform.
MDM supports configuration for apps, accounts and data on each device. This includes integrated features such as password and policy enforcement. Controls remain transparent to employees while ensuring that their personal information stays private. And IT maintains necessary oversight without disrupting the productivity employees need to succeed.
IT can delay over‑the‑air updates for supervised iOS, iPadOS, macOS and tvOS devices. This gives IT time and flexibility to complete a thorough certification. Once IT certifies a version of each release, they can decide what version users should download and install. Then IT can directly push the update to all employees to ensure that they have the latest security features on all their devices.
Every Apple product is designed with privacy in mind. On-device processing is used whenever possible, the collection and use of data is limited, and everything is designed to provide users with transparency and controls for their data. The MDM protocol allows IT to interact with an Apple device but limits the exposure of certain information and settings. Regardless of deployment model, the MDM framework can never access personal information such as email, messages, browser history and device location.
Once devices are set up, IT can manage and protect corporate data thanks to built-in security features and additional controls made available through MDM. Common frameworks across apps enable configuration and ongoing management of settings.
IT can enforce and monitor security policies through MDM. For example, requiring a passcode via MDM on iOS and iPadOS devices automatically enables Data Protection, providing file encryption for the device. An MDM policy can also enable FileVault encryption on a Mac to secure all data at rest. And MDM can be used to configure Wi-Fi and VPN, and deploy certificates for added security.
When a device goes missing, your corporate data doesn’t have to go with it. For iOS, iPadOS and macOS devices, IT can remotely lock and erase all sensitive data to protect your company’s information. For supervised iOS and iPadOS devices, IT can enable Lost Mode to see the device’s location. IT also has the tools to manage corporate apps, which can be instantly removed from a device without erasing personal data.
MDM solutions allow device management at a granular level without the need for containers, keeping corporate data safe. With Managed Open In, IT can set restrictions to keep attachments, documents or pasteboard from being opened or pasted into unmanaged destinations. And on macOS, built-in security features let IT encrypt data, protect devices from malware and enforce security settings without the need for third-party tools.
Thanks to a common framework and controlled ecosystem, apps on Apple platforms are secure by design. Our developer programs verify the identity of every developer, and apps are verified by the system before they are launched on the App Store. Apple provides developers with frameworks for features including signing, app extensions, entitlements and sandboxing to provide even greater levels of security.
iOS, iPadOS and macOS make it easy for IT to integrate with your organisation’s directory service or cloud identity provider. IT can link Apple Business Manager with Microsoft Azure Active Directory and Google Workspace (available later this year), making it seamless for employees with a Managed Apple ID.
Managed Apple IDs are created, owned and managed by the organisation and are designed for BYOD and organisation-owned devices. Organisations can use Apple Business Manager to automatically create Managed Apple IDs for employees. This enables employees to collaborate with Apple apps and services as well as access corporate data in managed apps that use iCloud Drive. Managed Apple IDs can also be used alongside a personal Apple ID on employee-owned devices when organisations leverage User Enrolment.
iOS, iPadOS and macOS have a system-wide extension framework for single sign-on to make it easy for employees to sign in to corporate apps and websites. The extension framework requires support from cloud identity providers and is configurable through MDM. And for organisations using Kerberos, a first-party extension provides password management and local password sync for internal applications.
With federated authentication, IT teams can connect Apple Business Manager to Microsoft Azure Active Directory and Google Workspace (available later this year), enabling employees to use their existing user names and passwords as Managed Apple IDs. Employees can access Apple services including iCloud Drive, Notes and Reminders to collaborate using their existing credentials. And Managed Apple IDs are automatically created when users first sign in to an Apple device with their federated user name and password. To prepare for this simplified sign-in experience:
Apple Business Manager makes it easy to find, buy and distribute content in volume to meet your every business need. Purchase any app available on the App Store, or use customised apps built specifically for your business either internally or by third-party developers. And when apps are distributed through MDM, IT won’t need to use redemption codes or Apple IDs to get content onto each device.
Buying apps in volume for iOS, iPadOS and macOS is even easier with Apple Business Manager. When app licences are no longer needed, they can be reassigned to another device or employee. You can also manage licences for customised apps made specifically for your business internally or by third-party developers. And by purchasing Volume Credit, you can use purchase orders to buy content through your reseller.
Apps purchased through Apple Business Manager can be distributed easily through MDM to users or devices in any country where the apps are available. With Apple Business Manager, you can privately and securely distribute content to specific partners, clients and franchisees. And you can also distribute proprietary apps to internal employees. |
