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Empowered with the latest Qualcomm QCC3040 chipset and Bluetooth 5.1, SOUNDPEATS TrueAir2 ensures a seamless and powerful listening experience.

COMPACT, ERGONOMIC DESIGN

With SOUNDPEATS TrueAir2 a key focus has been to create a better fit for a variety of ear shapes and sizes. The more compact size allows TrueAir2 to fit even smaller ears and feel less intrusive.

SEAMLESS CONNECTION AND PAIRING

With the latest generation technology from Qualcomm and Bluetooth 5.2, SOUNDPEATS TrueAir2 offers a fast and flawless wireless experience while the battery consumption is kept at a minimum. Qualcomm aptX™ codecs ensures pure and clear wireless sound on all iPhone and Android devices.

CLEAR CALL CLARITY

The built-in dual microphones providing significantly better call clarity – using a solution called CVC noise cancellation, where the microphones are focusing on the voice.

SPECIFICATIONS

• Core Specs Waterproof Rating: IPX4 Bluetooth®: 5.2 Supported Bluetooth® Codec: SBC, APTX Wireless Range: 33 ft Profiles: HSP, HFP, A2DP, AVRCP
• Package Earbuds Dimensions:1.49 * 0.70 * 0.68 in Case Dimension: 2.05 * 2.05 * 0.83 in Earbuds: 0.14oz/unit Charging Case: 0.95oz
• Battery Battery Capacity: 300mAH (Case) Battery Capacity: 30*2mAH(Earbuds) Charging Time: 2 hours Playtime Time: 25 hours
• What's in the Box SOUNDPEATS TrueAir2 True Wireless Earbuds USB-C Charging Cable Charging Case User Manual

FAQ

• Charge
• Play
• Operation
• Video

How long it will take to charge the case fully?

It will take about 2 hours to charge the case fully.

How long it will take to charge the earbuds fully?

It will take about 1.5 hours to charge the earbuds fully.

What can we do if the case stopped charging?

Please try to use another known working Type C charging cable to charge the charging case for more than 10 hours through your computer.

What can we do if the earbuds stopped charging?

When you put the earbuds into the case and you will see the red light on the earbuds when charging. If no light comes on, please use a bit of light sandpaper or microfiber cloth with a bit of rubbing alcohol to clean the charging connectors and try to adjust the earbuds to ensure the red light is on.

What is the Bluetooth of Trueair2?

Trueair2 supports Bluetooth 5.2.

How many mics on each earbud for Trueair2?

There are two mics on each earbud of Trueair2 which supports CVC noise cancellation.

How the lights flash when you use Trueair2?

1. Pairing mode: One earbud flashes white and red, the other is white on. 2. Connected to device/Standby: The white lights are on the two earbuds. 3. Play the music: No light

How to reset Trueair2?

1. Clear the pairing record between the earbuds and all of your devices. 2. Place both earbuds back into the charging case and ensure that both earbuds are in charging status, press and hold both multifunction buttons for 10s until both indicators flash in white twice. Reset complete.

Could the Trueair2 connect to several devices at the same time?

Trueair2 does not support to connect to several devices at the same time.

What can we do if the earbuds won't turn on?

1.Please check if they need to be charged. 2.Press and hold the MFB for 1.5s to power them on manually. 3.Try to reset the earbuds.

What can we do if the earbuds stopped pairing with each other?

1. Please check if the earbuds need to be charged first. 2. Try to reset the earbuds

What can we do if the earbuds stopped connecting to your device?

1. Please check if the earbuds can connect to other devices. 2. If any earbud flashes white light rapidly, please double tap the MFB. 3. Try to reset the earbuds.

What can we do if the following issues happen? 1. One earbud has no sound, or both earbuds lost the sound. 2. The volume of one earbud is lower than the other.

1. Please change other songs or videos to have a try. 2. Change other devices to see if the problem still happens. 3. Please try to reset the earbuds.

What can we do if the other side could not hear you when calling?

1. Please choose to pick up phone calls via the earbuds. 2. Please do not mute the phone calls. 3. Please kindly adjust the volume through the earbuds and devices to see if it works better. 4. If you are using the earbuds with an Android phone, please check the settings to see if you have allowed both phone audio and media audio to be transmitted through the earbuds. 5.Please change other devices to see if it gets better.

Why my earbuds lose connection sometimes?

1. Please charge the Trueair2. (Low battery may cause the disconnection.) 2) If you use WIFI, please try 4G/5G to see if it gets better. 3) Could you please kindly make sure if there is any obstacle or interference around you while using the headphones? Like Wireless remote control equipment, radar and so on, the Microwave oven will also affect the Bluetooth signal. Please also make sure the distance between earbuds and device is in 10m when there is no obstacles. 4) Please clear the pairing record and restart your phone to have a try. 5) Please try to factory reset.

How to adjust the volume on the Trueair2?

Volume + : Double tap the right MFB Volume - : Double tap the left MFB

What can we do if the Trueair2 does not fit for you?

Trueair2 is Semi-in-ear earphone without ear tips. But you could try to buy some earbuds covers which will help you well.

What is the waterproof of Trueair2?

Trueair2 has IPX4 splash proof. They are not designed for swimming, showering, or exposure to pool or ocean water. Do not wear the earbuds in a sauna or steam room.