Lỗi please send stack_20230512_1459.log to the server admin
Tableau Server includes functionality to generate a snapshot of log files for archival purposes. If you plan to clean up and delete old log files as part of regular server maintenance, you may consider archiving log files to an off-server storage location before deleting them. Note: For instructions about collecting logs on older versions of Tableau Server for Windows, see the archived online help on the Tableau Help(Link opens in a new window) page. Or, if you are working with Tableau Support on a case, the support engineer may request a server log file snapshot. This topic describes:
Uploading log snapshots for Tableau Support
You create a snapshot archive of Tableau Server log files using the `[tsm maintenance ziplogs](https://help.tableau.com/current/server/en-us/cli%5Fmaintenance%5Ftsm.htm tsm4ziplogs) ` command.By default, this command creates a zip file containing all of the log files. If you are running a distributed installation of Tableau Server, perform this step from the initial node. Logs from all nodes will be included in the zip file. To create a log file snapshot:
Sending log archives to Tableau SupportYou can send log files to Tableau Support as a part of a customer support case (a customer support case number is required). Before sending a log file, use tsm configuration set -k basefilepath.log_archive -v " 4 command to combine the log files into a single zip file archive. If you are creating the archive to send to Tableau Support, see the Knowledge Base(Link opens in a new window) for information about how to upload large files. At a command prompt, type the following command: tsm configuration set -k basefilepath.log_archive -v " 5 where tsm configuration set -k basefilepath.log_archive -v " 6 is your support case number, tsm configuration set -k basefilepath.log_archive -v " 7 is your contact email for this support case, and tsm configuration set -k basefilepath.log_archive -v " 8 is the file name of your archive with .zip file extension. |