The printer could not find the TOF within the maximum label length setting, or TOF occurred in an unexpected place.
Note
When using reflective media, this fault is given for an Out of Stock condition.
Corrective Action
If the media is moving:
- Press the FEED key. It may be out of position. Readjust it.
- The Media Sensor may be out of position. Readjust it.
- The media may not be properly loaded. Reload media, ensuring that the media guide is properly positioned.
- The Leveling cam may be improperly adjusted.
- The label may be longer than the value entered. Check the Media Settings / Maximum Label Length.
- The media Sensor may be obstructed. Check and carefully remove any obstruction [labels, paper dust, adhesive, etc].
How do I fix the top of form fault on my Datamax printer?
Corrective Action.
Press the FEED key. It may be out of position. ... .
The Media Sensor may be out of position. Readjust it..
The media may not be properly loaded. ... .
The Leveling cam may be improperly adjusted..
The label may be longer than the value entered. ... .
The media Sensor may be obstructed..
What does top form fault mean?
Explanation. Assuming that there is no mechanical problem with the printer, the error message indicates that there is a mismatch between the media sensor type and media [label] installed on the printer.
How do I reset my Datamax label printer?
Select the appropriate Datamax printer. Within the menu for Printer Diagnostics, access Printer Settings > Datamax > Restore Factory Defaults. Note: This action inputs characters into the Raw Data Direct field. Click 'Send.