Which listening style is often characterized by the use of second guessing Quizlet

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Silent Listening: stay attentive non-verbally but not saying anything
- best when someone is grieving

Questioning: asking for additional information
- keep ourselves from assumptions, clarify meanings, encourage elaborations
- avoid counterfeit questions: the question that makes a statement or has a hidden agenda

Paraphrasing: restate speaker's message in our own words
- demonstrates understanding, opportunity to clarify meanings
- use if we aren't sure if we understand, encourages other person to continue sharing

Empathizing: when we want to show we understand what they are going through
- do not deny their feeling or minimize the significance of the situation

Supporting: when we want to reflect back to that person how we feel
- praise, reassurance, simple agreement, it must match what the other person needs
- when they want to vent, when the person needs to feel cared for

Analyzing: offer your own interpertation
- offer it in a tentative way, make sure other person is going to be receptive [do they want to talk about it?], make sure your motives are to help them

Evaluation: offering appraisal
- problematic when we disagree
- wait for the person to ask what you think, make sure your evaluation is constructive & not a put down

Advising: telling them what they should do in response
- make sure the other person wants to hear it, make sure they would be willing to follow your advice [opinion & advice different: advice should actually be good]

**best to begin with questioning, paraphrasing, empathy, or support then analysis, evaluation, and advice

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What type of conversation is characterized as a one way?

Discourse is a cooperative, one-way conversation. The goal to deliver information from the speaker/writer to the listeners/readers. Diatribe is a competitive, one-way conversation. The goal is to express emotions, browbeat those that disagree with you, and/or inspires those that share the same perspective.

Which of the following is the most active type of listening response?

Critical listening is a much more active behaviour than informational listening and usually involves some sort of problem solving or decision making.

Which of the following are examples of informational listening?

Informational Listening Examples could include attending a lecture, watching an instructional video, attending a workshop, listening to a news broadcast, or listening to an instructional podcast.

Which of the following is an effective listening strategy?

Here are a Few More Effective Listening Skills: Ask clarifying questions. Try to eliminate distractions and be in the moment. Be committed to understanding the other person. Don't forget about the 5 C's of Leadership Accountability to ensure people do what they say they're going to do.

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