Dell laptop flashing orange and white light


Figure 2: Battery Status:

Power or battery light - Turns white or amber to indicate the power status and remaining battery charge. See the tables below.

LED Light Description

1

Power Light

2

Hard drive light

3

Battery status light

4

Wi-Fi light

  Battery light state

Battery State LED Behavior Next Steps

An unsupported or non-Dell AC adapter is attached to your laptop.

Alternately blinking amber light and white light

  1. Disconnect and reconnect the ac adapter.
  2. Try with a known-good ac adapter. If a known-good ac adapter is working, contact Dell Technical Support for ac adapter replacement options.

Temporary battery failure with AC adapter present

Alternately blinking amber light with steady white light

  1. Turn off the computer.
  2. Disconnect the ac adapter.
  3. Reseat the battery. For laptops with non-removable battery, proceed to the next step.
  4. Try with a known-good battery from another similar Dell laptop [if available]. If the known-good battery works, contact Dell Technical Support for battery replacement options.
  5. See the Dell knowledge base article How to Troubleshoot Dell Laptop Battery Issues to troubleshoot the battery issue.
For more info on battery warranty support, see the Dell knowledge base article Dell Laptop Battery Warranty Support.

Fatal battery failure with AC adapter present

Constantly blinking amber light

  1. Turn off the computer.
  2. Disconnect the ac adapter.
  3. Reseat the battery. For laptops with non-removable battery, proceed to the next step.
  4. Try with a known-good battery from another similar Dell laptop [if available]. If the known-good battery works, contact Dell Technical Support for battery replacement options.
  5. See the Dell knowledge base article How to Troubleshoot Dell Laptop Battery Issues to troubleshoot the battery issue.
For more info on battery warranty support, see the Dell knowledge base article Dell Laptop Battery Warranty Support.

Battery in full charge mode with AC adapter present

Light off

No further actions are required.

Battery in charge mode with AC adapter present

White light on

No further actions are required.

Note: To learn more about laptop battery troubleshooting, see the Dell knowledge base article How to Troubleshoot Dell Laptop Battery Issues.

If the laptop is connected to an electrical outlet, the power or battery light operates as follows. For specific information about your Dell laptop, see the User Manual of your Dell laptop.

Power State Charging status LED Behavior

On

Any [0-100%]

Solid white

Standby

Any [0-100%]

Breathe white [slow increase and decrease in illumination].

Off, hibernate

>90% charge

Off

Off, hibernate

= 90% charge

Solid white

 

If the laptop is running on battery power, the power or battery light operates as follows. For specific information about your Dell laptop, see the User Manual of your Dell laptop.

Power State Remaining battery power LED Behavior

On

= 10% charge

Solid white

On

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