8.5.2 identification and traceability nghĩa là như thế nào

[This series of articles tries to emphasize the benefits of ISO 9001, and how to yield results from each major clause of the standard.]

Overview

Clause 8.5.2 is a tiny sub-clause that has big implications. Essentially, “Identification and Traceability” requires that you ensure your product is properly identified at all times, so that quality problems are not caused due to loss, damage, commingling or other mistakes.

The clause is essentially two requirements lumped together in one clause, so let’s take them separately.

Identification

Production identification is mandatory under ISO 9001. It also applies not only to your finished product, but work in process (WIP) and any received goods or raw materials. Because the standard also requires that identification include the “status of with respect to monitoring and measurement requirements” (meaning inspection and test status), we can reasonably extrapolate this to mean both conforming and nonconforming product. (The later clause on control of nonconforming product is going to repeat this later, so it’s best to confront it now.)

Things get trickier if your product looks a lot like your tooling or other objects in use. Metal shops often have finished parts that look just like the setup tools, jigs or fixtures they used to makethe product. In such cases, you have to go one step further and ensure you identify product in a way that ensures it can’t be confused for the other items. This often means identifying those other objects, too, even if the standard doesn’t literally require it.

Traceability

The second part of the clause deals with “traceability,” which often confuses people. What ISO 9001 is asking for is batch or lot numbering, or part serial numbering. The standard recognizes that this may not apply to everyone, so the “traceability” portion of 8.5.2 is optional, whereas the “identification” portion is not.

The purpose here is to ensure that if you do part serialization, that each part’s serial number is unique, and they can’t be replicated. Likewise, batch or lot numbers need to be unique, too. Shipping two different products or batches with the same number is a huge mistake, and can lead to massive problems, including a recall of everything. You don’t want that.

Benefits

When implemented properly, Clause 8.5.2 should result in the following tangible benefits for your company:

  1. Quality problems due to commingling of parts or lots should be eliminated, since everything will be easily identified.
  2. You won’t accidentally process or ship the wrong products.
  3. You’ll have excellent records on what exactly was shipped, so that if problems are reported later, you can track back to the appropriate production or service records.
  4. Good parts will be identified differently from bad parts, reducing the likelihood of accidentally shipping defective product.
  5. Your shop will be more organized, reducing errors due to confusion or sloppiness.

Click here for the full series of articles on The Benefits of ISO 9001:2015.

About Christopher Paris

Christopher Paris is the founder and VP Operations of Oxebridge. He has over 30 years' experience implementing ISO 9001 and AS9100 systems, and is a vocal advocate for the development and use of standards from the point of view of actual users. He is the author of Surviving ISO 9001 and Surviving AS9100. He reviews wines for the irreverent wine blog, Winepisser.

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8.5.2 identification and traceability nghĩa là như thế nào


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8.5.2 Identification and traceability

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This requirement is comparable to the requirements from ISO 9001:2008 Clause 7.5.3 - Identification and traceability. You should seek and record evidence that product is identified (as appropriate) and its status with regards to monitoring and measuring (conforming or not) is identified throughout the manufacturing processes.

Where traceability is a requirement, you should expect to see that your organization is controlling and recording the unique identity of the product throughout the production process to ensure that only products that have passed the required inspections and tests are utilised.

Your organization must have a process in place for the identification and traceability of outputs, in terms of the monitoring and measurement requirements at all stages of production, to enable the demonstration of conformity to requirements, e.g. physical part marking, labeling, tags, bar codes, signage, visual indicators, part segregation, lay down areas, storage racks.

There are several ways of identifying products to prevent them becoming mixed with other parts, components, or orders. The most obvious is using tags or stickers with a unique traceability identifier, such as a lot or batch number included on the product labels. The identification may be engraved in the product itself, or the product may simply be marked by a colour.

Establish and implement a procedure to identify the product through the design, development, manufacture and delivery stages. The established a traceability system should track components from raw material through inspection, test, and final release operations, including rework:

  1. Establish the identity and status of products;
  2. Maintain the identity and status of products;
  3. Maintain records of serial or batch numbers.

The auditor will expect to see that product is identified (as appropriate) and its status with regards to monitoring and measuring (conforming or not) is identified throughout the product realization processes.

Where traceability is a requirement, the auditor will expect to see that the organization is controlling and recording the unique identification of the product. If you need a procedure and forms to help control your business's product and service provision process, click here.

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More information on PDCA

Planning

Context

ISO 9001:2015
ISO 14001:2015
ISO 45001:2018
4.1 Organizational Context 4.1 Organizational Context 4.1 Organizational Context
4.2 Relevant Interested Parties 4.2 Relevant Interested Parties 4.2 Relevant Interested Parties
4.3 Management System Scope 4.3 Management System Scope 4.3 Management System Scope
4.4 QMS Processes 4.4 EMS Processes 4.4 OH&S Management System

Planning

ISO 9001:2015
ISO 14001:2015
ISO 45001:2018
5.1 Leadership & Commitment 5.1 Leadership & Commitment 5.1 Leadership & Commitment
5.2 Quality Policy 5.2 Environmental Policy 5.2 OH&S Policy
5.3 Roles, Responsibilities & Authorities 5.3 Roles, Responsibilities & Authorities 5.3 Roles, Responsibilities & Authorities
    5.4 Consultation & Participation

Support

ISO 9001:2015
ISO 14001:2015
ISO 45001:2018
6.1 Address Risks & Opportunities 6.1.1 Address Risks & Opportunities 6.1.1 Address Risks & Opportunities
6.2.1 Quality Objectives 6.1.2 Environmental Aspects 6.1.2 Hazard Identifcation
6.2.2 Planning to Achieve Objectives 6.1.3 Compliance Obligations 6.1.3 Legal & Other Requirements
6.3 Planning for Change 6.1.4 Planning Action 6.1.4 Planning Action
  6.2.1 Environmental Objectives 6.2.1 OH&S Objectives
  6.2.2 Planning to Achieve Objectives 6.2.2 Planning to Achieve Objectives
 

Doing

Support

ISO 9001:2015
ISO 14001:2015
ISO 45001:2018
7.1 Resources 7.1 Resources 7.1 Resources
7.2 Competence 7.2 Competence 7.2 Competence
7.3 Awareness 7.3 Awareness 7.3 Awareness
7.4 Communcation 7.4.1 Communcation - General 7.4.1 Communcation - General
7.5 Documented Information 7.4.2 Internal Communcation 7.4.2 Internal Communcation
  7.4.3 External Communcation 7.4.3 External Communcation
  7.5 Documented Information 7.5 Documented Information

Operations

ISO 9001:2015
ISO 14001:2015
ISO 45001:2018
8.1 Operational Planning & Control 8.1 Operational Planning & Control 8.1.1 General
8.2 Customer Requirements 8.2 Emergency Preparedness 8.1.2 Eliminating Hazards
8.3 Design & Development   8.1.3 Management of Change
8.4 Purchasing   8.1.4 Outsourcing
8.5 Product & Service Provision   8.2 Emergency Preparedness
8.6 Release of Products & Services    
8.7 Nonconforming Outputs    
 

Checking

Monitoring, measurement, analysis and evaluation

ISO 9001:2015
ISO 14001:2015
ISO 45001:2018
9.1 Monitoring & Measurement 9.1.1 Performance Evaluation 9.1.1 Performance Evaluation
9.2 Internal Audit 9.1.2 Evaluation of Compliance 9.1.2 Evaluation of Compliance
9.3 Management Review 9.2 Internal Audit 9.2 Internal Audit
  9.3 Management Review 9.3 Management Review
 

Acting

Improvement

ISO 9001:2015
ISO 14001:2015
ISO 45001:2018
10.1 Improvement - General 10.1 Improvement - General 10.1 Improvement - General
10.2 Nonconformity & Corrective Action 10.2 Nonconformity & Corrective Action 10.2 Incident, Nonconformity & Corrective Action
10.3 Continual Improvement 10.3 Continual Improvement 10.3 Continual Improvement
 

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